Corona Virus Update – Value Van Rental Maintaining Operations
We wanted to keep you updated on what we’re doing at Value Van Rental during this uncertain time. We’re working hard to keep all our customers, our staff and our loved ones safe. This remains our top priority.
We want to do our bit and ensure we keep our customers & essential workers moving. So, if you’re business is still operating or you are an essential worker and need a vehicle to get to work, please get in touch and we’ll do our very best to help and keep you mobile. We want to help you to continue doing the great job you’re already doing on our behalf.
Following the Government’s lockdown guidelines, we took the decision to implement some new processes so we can better serve you during this health crisis.
Booking Flexibility
While we look forward to continuing to serve you during this time, we recognise some rental plans may change. To provide you with flexibility for these changes, we have extended our existing no-fee cancellation.
Vehicle Cleaning
We’ve always taken seriously the cleanliness of our locations and vehicles, and we know this is more important now than ever. We are implementing additional measures to clean and disinfect our locations and vehicles, in alignment with guidance from health authorities. This includes routine cleaning with a recommended disinfectant of all frequently touched surfaces at our locations, such as countertops, door handles, kiosks, workstations and bathrooms. We also have a very formal training process in place that instructs all employees about the proper cleaning of vehicles. Of particular focus, our procedures mandate a thorough cleaning and wiping of the interior with a recommended disinfectant. We are reinforcing frequently the importance of this process with our team members.
Employees
The wellbeing of our employees is also a top priority. We’re encouraging team members to follow health authority best practices like frequent hand washing, as well as asking them to stay home if they are feeling ill.
Thank you for choosing Value Van Rental. Now more than ever, we are reminded of the importance of serving our customers. We look forward to seeing you again soon.
How should I contact you regarding a new or existing booking?
We are and continue to be available where and when our customers need us:
– Via our online live chat, available on our homepage and vehicle pages.
– On the phone on 028944 63574.
We’re open:
8:00am to 7pm, Monday to Friday.
9:00am to 3pm, Saturday.
12pm to 6pm, Sunday.
– On email we can be reached at info@valuevanrental.com
– Outside these hours you can contact us on 028944 63574
This remains an incredible challenging time for us all so thank you for your continued support and please take care and stay safe.
From All @ Value Van Rental
